Electric foil blade Golubitsky-Pro
2 out of 3 people found this review helpful
Summary: Poor Quality ControlMay 16th, 2005
I ordered a complete foil with the Golubitsky-Pro blade after trying several at my local club. I liked the balance and feel of the blade enough to pay the USD $161.
Ordering the blade went well. There are good pictures and other information on the Leon Paul USA web site. The items (I also ordered the 280C mask) were shipped promptly and I received an email with a tracking number.
However, when I received the foil, the blade appeared to have been twisted while grinding. In the last four inches of the blade (where it begins to thicken significantly), the cross section changes from a rectangle into a sharp rhombus or diamond. It also removes a great deal of the material from the forte section, changing the balance of the blade. I was very surprised such an obvious fault made it past Leon Paul’s quality control.
I contacted Leon Paul USA about the problem at sales@leonpaulusa.com (no telephone number is available) and asked for instructions on exchanging the blade. I received a terse, informal email in return that did not address my questions. Additional emails went unanswered. I repackaged the blade and returned to the US location. Follow up email messages went unanswered until I copied the UK office.
Today, I received the replacement foil. It has been almost a month since I returned the defective blade. The blade on this foil is also poorly ground, although not as bad as the first. I have not decided if I will keep the blade or return it.
Based on this experience, I would not recommend this blade. Although the mask I received was of high quality, the blade quality control issues and the very poor service from Leon Paul USA make it not worth the hassle.
Ordering the blade went well. There are good pictures and other information on the Leon Paul USA web site. The items (I also ordered the 280C mask) were shipped promptly and I received an email with a tracking number.
However, when I received the foil, the blade appeared to have been twisted while grinding. In the last four inches of the blade (where it begins to thicken significantly), the cross section changes from a rectangle into a sharp rhombus or diamond. It also removes a great deal of the material from the forte section, changing the balance of the blade. I was very surprised such an obvious fault made it past Leon Paul’s quality control.
I contacted Leon Paul USA about the problem at sales@leonpaulusa.com (no telephone number is available) and asked for instructions on exchanging the blade. I received a terse, informal email in return that did not address my questions. Additional emails went unanswered. I repackaged the blade and returned to the US location. Follow up email messages went unanswered until I copied the UK office.
Today, I received the replacement foil. It has been almost a month since I returned the defective blade. The blade on this foil is also poorly ground, although not as bad as the first. I have not decided if I will keep the blade or return it.
Based on this experience, I would not recommend this blade. Although the mask I received was of high quality, the blade quality control issues and the very poor service from Leon Paul USA make it not worth the hassle.
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