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Old 01-20-2004, 12:46 AM   #1
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Fencing Post Slowness

I placed na order at the Fencing Post about 4 months back. It was for jacket and knickers. The turnaround was over 1 month and took severla phone calls. Then 2 weeks a fellow club member placed an order, and when she didn't see the order show up on her card nor recieve any confirmation, she called to see what was up. After 2 calls they told her to expect her gear in 2 weeks (total order turn around already near a month).

I was curious if this is just a coincidence of if Fencing Post is having trouble getting orders out. To compare, Blue-Gauntlet turned an order around a similar in 4 days.
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Old 01-20-2004, 02:32 AM   #2
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I've always gotten my orders from The Fencing Post in about 4 days. The only exceptions have been when they are at a tournament and don't fill any orders until they come back.
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Old 01-20-2004, 03:55 AM   #3
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Re: Fencing Post Slowness

Quote:
Originally posted by reawl
I placed na order at the Fencing Post about 4 months back. It was for jacket and knickers. The turnaround was over 1 month and took severla phone calls. Then 2 weeks a fellow club member placed an order, and when she didn't see the order show up on her card nor recieve any confirmation, she called to see what was up. After 2 calls they told her to expect her gear in 2 weeks (total order turn around already near a month).

I was curious if this is just a coincidence of if Fencing Post is having trouble getting orders out. To compare, Blue-Gauntlet turned an order around a similar in 4 days.
I usually receive my stuff the very next day if I call them in the a.m.

I live about 80 miles from them.
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Old 01-20-2004, 08:09 PM   #4
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Personally I have only had trouble with them on my latest purchase. They forgot to send my one item of my order (lame) that I needed for a tournament the next day. They were so interested in keeping my business that they then shipped it out using UPS Next Day Saturday delivery free of charge. Luckily on the first day of the tournament I was able to borrow one, and while I was fencing the lame was delivered to my house and I had it to use on the second day of the tournament.
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Old 01-21-2004, 04:01 AM   #5
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I order most of my gear from the Fencing Post, and haven't had any trouble with 'em.
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Old 01-22-2004, 10:40 AM   #6
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I guess I'm in the same boat as the others. I got my stuff from when in about 3 days when I was in Idaho, took me 5 in Indiana, but they've always been really good in the past when I worked with them.
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Old 01-22-2004, 12:05 PM   #7
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Good to hear it from all of you. I really enjoy the product, and they've always been friendly on the phone. I'll look forward to placing my next order with 'em.
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